Privacy policy
Privacy enquiries: hello@upskillr.io
Who we are
Found and Won Pty Ltd trading as Upskillr (ABN 11 657 637 244) operates https://upskillr.io for people in Australia exploring career assessments, guidance, consultations and training pathways. For privacy enquiries, contact hello@upskillr.io.
What we collect
The career assessment asks for your first name, optional last name, email address, Australian mobile number, pathway interest, relevant experience level and current job or industry. You may also supply an enquiry timing preference. Required fields are needed to submit the assessment; a submission is an enquiry, not a booked appointment.
We record the page address and landing page, referring website, campaign tags (utm_source, utm_medium, utm_campaign, utm_content and utm_term), advertising click identifiers when present (gclid, fbclid, ttclid and msclkid), and your browser's user agent. Please avoid entering sensitive personal information in the current-job field.
We store your optional marketing choice, the privacy-notice version and the time of your acknowledgement. Lead records also hold enquiry status, team notes and CRM delivery information used to manage follow-up.
Why we collect it
We use assessment answers and contact details to review your enquiry, discuss career fit and follow up where appropriate about guidance, consultations and relevant training pathways. Campaign information helps us understand how enquiries reach us and manage our enquiry records.
The form requires an acknowledgement of this notice and agreement to contact about the assessment. That is separate from the optional, unticked choice to receive occasional career tips and updates by email. Submitting an assessment does not itself consent to marketing. You can request withdrawal of marketing consent by emailing us, or use an unsubscribe option provided in a marketing email.
Cookies and analytics
The site uses browser local storage for your cookie-banner choice and saved attribution information. Attribution is stored separately from optional analytics consent, has no automatic expiry in the current site code, and can remain across visits until browser storage is cleared. Advertising identifiers already present in a page URL can therefore be included with an enquiry even when optional analytics is declined.
The site contains optional Google Analytics, Meta Pixel and TikTok Pixel integrations. Their measurement IDs are currently unset, so these integrations do not load or send events. If configured, the existing code starts them after an acceptance choice and sends page-view and assessment-submission events, not assessment names, emails or mobile numbers. Cookie-banner consent is separate from email-marketing consent.
Who we share it with
Assessment records are saved in Supabase. The connected GoHighLevel CRM is used to create or update contacts for enquiry processing. It receives your name, email, mobile, assessment answers, timing preference, marketing choice, privacy acknowledgement details, attribution and a lead reference. The mobile number is normalised and email/phone are used by the CRM's contact-matching rules. CRM delivery status is recorded separately from the saved enquiry.
The application also contains a conditional Resend email-alert integration. When configured, it sends an internal notification containing name, email, mobile, pathway and landing page to the configured recipient. Its current activation has not been established. The site loads web fonts from Google Fonts, which involves a browser request to that provider. We do not sell your personal information.
Questions about storage and deletion
For information about record retention, provider processing locations, overseas handling or deletion of your enquiry, contact hello@upskillr.io. Clearing browser storage removes local attribution and consent choices from that browser; it does not delete a submitted Supabase or GoHighLevel record.
Your choices
You can request access to or correction of your personal information, request deletion, withdraw marketing consent, or raise a privacy complaint by emailing hello@upskillr.io. Include enough information to identify your enquiry without sending unnecessary sensitive documents. Any deletion request needs to consider records held in both the enquiry system and CRM, and any applicable legal obligations.
If you are dissatisfied with our response, you can seek guidance from the Office of the Australian Information Commissioner at https://www.oaic.gov.au/privacy/privacy-complaints. This notice does not limit any applicable privacy rights.